This Privacy Policy explains how crickx collects, uses, stores, and protects the personal data of players using crickx.asia. Please read it carefully alongside our Terms & Conditions.
crickx does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances.
All personal and financial data held by crickx is stored using industry-standard encryption. Access is restricted to authorised personnel only.
You may request deletion of your personal data from crickx systems at any time, subject to legal retention obligations and outstanding account balances.
crickx collects only the data necessary to operate your account, process payments, and comply with applicable KYC and anti-money laundering requirements.
crickx uses cookies solely for session management, security, and Platform analytics. No third-party advertising cookies are placed without disclosure.
You can opt out of promotional communications from crickx at any time by contacting support. Transactional and account-related messages cannot be disabled while your account is active.
This Privacy Policy ("Policy") is issued by crickx ("crickx", "we", "us", "our") and applies to all personal data collected through the crickx Platform at crickx.asia, including all associated services, account management functions, payment processing, and customer support communications.
crickx is committed to protecting the privacy of all players, particularly those accessing the Platform from Pakistan. We handle personal data responsibly, transparently, and in accordance with applicable data protection principles. By registering an account on crickx or continuing to use the Platform, you acknowledge that you have read and understood this Policy.
This Policy should be read alongside the crickx Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail.
For the purposes of this Policy, crickx acts as the data controller in respect of personal data collected through the crickx Platform. As data controller, crickx determines the purposes and means by which personal data is processed.
All data-related queries, access requests, and erasure requests may be directed to the crickx data privacy contact at the email address listed in Section 13 of this Policy. crickx will respond to all verified data subject requests within a reasonable timeframe.
When you create a crickx account, we collect the following personal data: full legal name, date of birth, Pakistani mobile number, email address, residential address, and account credentials. This data is mandatory for account creation and cannot be withheld without preventing account registration.
As part of our Know Your Customer obligations, crickx may collect copies of your Computerised National Identity Card (CNIC), passport, utility bills, or other government-issued identity documentation. This data is collected only when required for account verification, withdrawal processing, or compliance with anti-money laundering requirements.
crickx collects details of all deposits, withdrawals, and account transactions, including payment method identifiers associated with JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah transactions. Full payment card or bank account numbers are not stored by crickx — these are handled by our certified payment processors.
crickx automatically collects data about how you use the Platform, including: pages visited, games played, bets placed, session duration, device type, operating system, browser type, and IP address. This data is used to improve the Platform experience and for fraud prevention purposes.
Records of communications between you and crickx's support team — including live chat transcripts and email correspondence — are retained for quality assurance, dispute resolution, and compliance purposes.
crickx uses the personal data it collects for the following purposes:
crickx processes personal data on the following legal grounds:
crickx shares transaction data with payment service providers — including JazzCash, Easypaisa, and banking partners — to the extent necessary to process deposits and withdrawals. These providers operate under their own privacy policies and are prohibited from using your data for any purpose beyond payment processing.
crickx may share identity documentation with third-party KYC verification services for the purpose of identity verification and age confirmation. These providers are contractually bound to process data only for verification purposes.
crickx may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, court order, or legitimate legal process. crickx will not notify you of such disclosures where prohibited by law from doing so.
crickx does not sell, rent, or otherwise transfer your personal data to third parties for advertising, marketing, or commercial purposes. Any data sharing beyond the categories described in this section requires your explicit prior consent.
crickx retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal and compliance obligations. In practice, this means:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with crickx's data disposal procedures.
Subject to applicable law, you have the following rights in relation to your personal data held by crickx:
To exercise any of the above rights, contact crickx at the details in Section 13. crickx will respond to all verified requests within 30 days. Identity verification may be required before requests are fulfilled.
crickx uses essential session cookies to maintain your login state, protect your account from session hijacking, and enable core Platform functionality. These cookies are strictly necessary and cannot be disabled without breaking the Platform.
crickx uses first-party analytics cookies to understand how players navigate the Platform, which games are most popular, and where technical errors occur. This data is used exclusively to improve the crickx Platform and is not shared with third-party advertising networks.
You may configure your mobile browser to block or delete cookies at any time. Please note that disabling essential cookies will prevent you from logging in to your crickx account. Browser-level cookie management instructions are available from your browser's help documentation.
crickx implements technical and organisational security measures appropriate to the risk profile of the data it processes. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, crickx will notify affected players in accordance with applicable notification obligations.
The crickx Platform is strictly for individuals aged 18 years and above. crickx does not knowingly collect, store, or process personal data belonging to minors. If crickx becomes aware that personal data has been collected from a person under 18, it will immediately delete that data and close the associated account. Parents or guardians who believe a minor has registered with crickx should contact support immediately.
crickx reserves the right to update this Privacy Policy at any time. Material changes will be notified to registered players via email or Platform notification prior to the changes taking effect. The "Last updated" date at the top of this Policy reflects the most recent revision. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.
For any questions, data access requests, or privacy concerns relating to this Policy or crickx's handling of your personal data, please contact us:
This Privacy Policy was last reviewed in June 2026. crickx.asia is the sole official domain of this Platform.
Questions about your crickx account data? Our support team is available 24/7 to help Pakistani players with privacy and account queries.
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